February 20, 2012
Being a Practice Manager I am fully aware that as managers we want more for less. This can lead to some staff members having a bit of a gripe session. However don’t despair because this is a great opportunity to turn things around and make some changes. Let me share… Handled well, gripe sessions can [...]
February 5, 2012
SUMO Shut Up and Move On! Simple message with a huge impact. This is what Paul McGee, The SUMO Guy has created. I’ve been very fortunate and attended Paul’s SUMO Prinicples Academy. Consequently, my future coaching, training and speaking events will incorporate these SUMO prinicples. Paul’s goal is to get the message out [...]
December 23, 2011
The key to get to where you’re going is to know where you’re starting from. You need to find the dot that says, “You are here,” just like the dot on the back of the bus shelter in Carlisle. Many of us feel that on a day to day basis we are running around in [...]
November 22, 2011
What does a leader do if the whole team’s failure to work together results in moaning, backbiting, poor performance, high staff turnover and an atmosphere loaded with tension and resentment? If the staff don’t know what to expect and don’t have any clear parameters, then guess what - they will make ‘cock up after cock up’ and [...]
November 16, 2011
I am absolutely over the moon today. I am now officially launching my second business called Your Success Factors. This builds on the work with health and social care as I apply these lessons to the private sector. You see, the number of female entrepreneurs is on the rise, but the challenges facing women in [...]
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