Posts Tagged ‘management’
« Older Entries | Newer Entries »The Art of Negotiating or Seeing it from the other side of the Beach ball….
Sunday, October 24th, 2010
Recognise that other people or groups have needs, opinions and fears which may be different from your own.
o Listen to what they have to say
o Ask yourself why they have this view
Trick is….
Listen and they are more likely to be receptive to your viewpoint.
1. “I appreciate that…”
2. “We realise that…”
3. “I understand that…”
Maintain Good Relationships
Raise your needs and concerns with the other side and clarify information.
Trick is….
1. “We get the feeling that…”
2. “My concern is that…”
3. “I feel that…”
Putting ‘I’ in AssertIveness.
Look for a solution based on facts and principles.
Trick is….
1. “We think that…”
2. “As I see it…”
Apply Reason
Be creative with getting to a solution and be open to re-evaluation.
Trick is….
1. “A fair solution might be…”
2. “We’d like to get back to you…”
Tags: management, negotiating
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